Wednesday, January 5, 2011

We May Need To Have Happy City Rail Staff & Taxi Driver Registers As Well As A Happy Bus Drivers Register!

We have had a lots of positive feedback from all areas of the community in relation to the "Happy Bus Drivers Register!'  that was written on 11/12/2010 by us - here is the story:
http://www.blogger.com/post-edit.g?blogID=9119267016632766236&postID=6407914804718857441

For a simple idea that I just thought about - being that we are a transport improvement group - I thought where do we start and then came the idea of bus drivers are customer service representatives as well as bus drivers. They need to be happy so others are happy especially commuters - there is real no thumb rule to what generates a 'Happy Bus Driver!' but I'm sure we don't face grumpy, upset, fast driving,  unsafe driving rude and crude bus drivers every day of our lives. We do not want to promote these drivers, we want to promote the bus drivers that could say the simple ' Hello, Good day,' or ' How was your day, how are you?'

I am a personal speaker - I actually like speaking to drivers - like to make the opening comment, 'How was your day! You're shift must be finishing now!'  or 'You must be on your last trip! It is funny as to what response you get and I seem to get  a lot of positive responses. This is my idea - to a every day commuter a simple work of encouragement could mean the difference of enjoying a days adventure either work, shopping or visiting . IT is 'Making A difference' within our Transport Community. Yes a lot of commuters seem to be very quiet commuters - yet when I reach the end of my bus journey safely - I thank the bus driver no matter who it is - they provided a safe journey. It is being polite, shows respect and then in return the bus driver enjoys his or her day.

So if we move on from here, we as a community can also extend awards to Happy Taxi Drivers and Happy CityRail Staff  based on similar criteria as the 'Happy Drivers Register!' And then we can all be 'Happy'

Happiness generates rays of warmth, individual feelings of being proud, emotions of complete excitedness, moods of endless positiveness, signs of absolute deserved recognition and finaly a communal sense of well being to all.

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